R•HOME Readers’ Favorites 2018

As seen in R•HOME magazine.

Assignment details: First determined all winners from online survey using Microsoft Excel

Blurbs below by Alexa Nash

Chimney Sweep or Repair

Cougat’s Chimney Service

Keeping chimneys, vents and fireplaces clean is a pivotal part of home ownership, and this service stands out by taking a friendly, neighborly approach. They boast an A+ BBB rating, and are certified by the Chimney Safety Institute of America. “We try to go out every day and do the best thing we can every day for our great customers,” owner Dan Fitzpatrick says. 6507 Old Warwick Road, 804-798-0855, cougotschimneyservice.com

2nd: Neat Sweep

3rd: (tie) Chimney Saver Solutions; Santa’s Chimney Services

Custom Furniture Maker

Owen Suter’s Fine Furniture

From a small bedside table to an entire bedroom set to a library, bringing an entirely unique furniture idea to life is more than possible from this local fine furniture designer. “We make it right here in town and give you a real quality piece,” says Owen Suter, president. 4408 W. Broad St., 804-359-9569, owensuters.com

2nd: Governor’s Antiques & Architectural Materials

3rd: (tie) Renew Home Furnishings; Harrison Higgins Inc.

Closet Installer

Closet Factory

Gain back control of clutter with the locally-owned franchise that’s been around since 1999. Couple Bryan and Teresa Mueller and their team of designers are committed to helping customers create and build a custom design that fits their everyday needs “We’re able to meet our customers needs from the basic closet to a custom cabinet,” owner Bryan Meuller says. 10520 Lakeridge Parkway, 800-838-7995, closetfactory.com

2nd: Inspired Closets

3rd: Closets of Virginia

Countertop Installer

Artistic Stone Design

“We follow the golden rule of treating people the way we want to be treated,” says owner Jon Rathke. When a customer comes in to the showroom with a vision, the company works through each step, from consultation to installation. “Our goal is to help people love being at home, and we truly mean that.” 11321 International Drive, 804-594-7069, artisticstonerichmond.com

2nd: Classic Granite & Marble

3rd: Brazilian Best Granite

Deck Builder

Home Link

Creating a backyard oasis is achievable after one phone call to this Class A contractor. Focusing on communication, they are attentive to the process from beginning to end and beyond. “Creating sanctuaries for dining, lounging and unwinding is what we love to do,” says Bill Maslink, president. “But I think our customers especially value the pleasant working experience.” 14241 Midlothian Tpke., Ste. 134, 804-378-3580, homelinkamerica.com

2nd: Add a Deck

3rd: Outdoor Dreams

Decorative Painter

H.J. Holtz & Son

Sit down with an award-winning decorative artist in H.J. Holtz’s design room for a consultation to bring a custom, intricate vision for a room to life. They match artists with interior and exterior painting crews to get the job done, a process perfected over 80 years of service. “Our painting and wallpapering crews are better at their jobs because they’re exposed to the innovative things that our decorative team can do,” Rick Holtz, president, says. 3106 W. Moore St. 804-358-4109, hjholtzandson.com

2nd: Art to Di For

3rd: Barden’s Decorating

Driveway Repair

TIE: R. Williams Paving and Sealing; River City Wrap

A family-owned and -operated company consisting of Richard and Dana Williams and their son, R. Williams Paving and Sealing has seen every kind of crack, and they use earth-friendly products to repair them. “We all drive the trucks, we all operate the equipment,” says owner Dana Williams. “The Williams family team takes a lot of pride in what we do.” Specialization in exposed aggregate restoration, asphalt, concrete and in-house formulations of epoxies, coatings and repair products sets River City Wrap apart. They created a one-of-a-kind asphalt sealant derived from soy instead of crude oil, says owner Brandon Shiver. “Our products and techniques are not on the wish list of most contractors in the area,” Shiver says about their innovative and environmentally-friendly approach. “We aren’t all about being the best and getting all the work, we’d rather see our competition use the best techniques and products.”

  1. Williams: 2436 Bridgewater Drive, 804-784-7283, rwilliamspavingandsealing.com; River City Wrap: 2912 Mill Manor Drive, 855-949-9727, rivercitywrap.com

2nd: (tie) All Star Paving; Pro-Seal Services; Seal This; Wells Paving & Seal Coating


Davis & Green Electrical

A Richmond-based company since 1985 and a BBB Accredited business, Davis & Green Electrical prides itself on complete dedication to customer satisfaction. Owner and CEO Lynn Green heads the licensed, class “A” electrical contractor. “We value and appreciate every customer, no matter if it’s a one-hour service call, a multiweek project or a large-scale industrial job,” Green says. “Our customers feel valued and taken care of, and so do our employees.” 132 Brandon Road, 804-655-4998, dgelectrical.com

2nd: SmartWire 360

3rd: Lowman Electrical Contractor

Embroidery Shop

Rich’s Stitches

Identical twins Chris and Cecilia Rich have been embroidering for Richmond for 30 years, and they’ve built their business through word-of-mouth and building relationships instead of one-and-done projects. Their pooch, Brodie, meets customers at the door, continuing the tradition of having a furry friend in the shop. “We’ve been treating people like family, since we are family, and you get a really great quality product,” Chris Rich says. “We really enjoy what we do.” 4013 MacArthur Ave., 804-262-3477, richsstitches.com

2nd: It’s Letter Perfect

3rd: Atlantic Embroidery Works

Estate Specialists

Gates Estates

This estate-sales company offers traditional, on-site tag sales or digital auctions for almost any situation, from residential to business settings. “This has been a really wonderful service for folks who may find themselves up against the wire,” says owner Tim Gates. “We helped several folks this year, leaving the entire property broom-clean, just in time for closing later that week, or in three instances this year, the very next day.” 804-347-0453, gatesestatesllc.com

2nd: Circa Estate Sales

3rd: TIE: RVA Estate Sales; Fini Estate Sales

Fence Builder

Minor’s Fences

Building customized fencing for about 30 years, Minor’s Fences specializes in custom-built residential wood, PVC and ornamental aluminum fencing. From residential to commercial projects, the team will decide what type of fencing will fit the job and respect their customers’ needs. “We act like we’re working at our own house every day,” Minor Hairfield, president, says. “We treat people with respect and give them the job that they deserve.”  12152 Washington Hwy., 804-752-0096, minorsfences.com

2nd: Hurricane Fence Co.

3rd: Hercules Fence of Richmond, Va.

Flooring Installer

Home Link

Giving a room a modern facelift can be as simple as replacing worn-down floors and outdated tile. Functional and stylish floors are this contractor’s specialty, with plenty of looks from which to choose. The staff leads customers to what will fit their home and lifestyle, making sure the process is quick and easy. “Nothing refreshes and updates a home like new flooring,” says Bill Maslink, president. 14241 Midlothian Tpke., Ste. 134, 804-378-3580, homelinkamerica.com

2nd: Costen Floors

3rd: Builder Décor


Flooring Refinisher

Costen Floors

The family-run flooring company has been around for 70 years, which gives them the know-how to complete a refinishing project. Their craftsmen and employees, along with a strong sense of pride, set them apart. They have done projects all around the state and the East Coast, led by third-generation finishers. “We do all different kinds of floor covering; basically, anything you can walk on,” says Tripp Costen, president. “A happy customer is a measure of success.” 9840 Mayland Drive, 804-527-2929, costenfloors.com

2nd: Builder Décor

3rd: TIE: Harrison Woodworks; Mike Myers Floor Co.; Old Dominion Floor Co.; SandFree of Richmond


Frame of Mind

Odd-sized framing projects are no match for this custom framing shop on Grove Avenue. The goal is to keep projects affordable and easy; no signatures required, and owner Inge Labuschagne discusses the needs of each customer herself. “We will work with you if you don’t have the budget,” she says. “I’m always here; I’m not just some person running the store, you can look me in the eye.” 4818 Grove Ave., 804-359-0060, frameofmindrichmond.com

2nd: Rick’s Custom Frame + Gallery

3rd: Fralin Art & Frame

Furniture Repair and/or Refinishing


Bringing old furniture back to life through a variety of services have been this company’s mainstays for 30 years. A majority of the projects they take on are after fires or floods. “We extend our work an extra mile to give people the comfort they need after a disaster,” Tony Coleman, president says. Some restoration projects come at a cost to the company, but Coleman says the customer is more important than the bottom line. “We try to give something back to society every day.” 2409 Westwood Ave., 804-359-1843, tinkerandcompany.com

2nd: Renew Home Furnishings

3rd: Governor’s Antiques and Architectural Materials